Platinum Pressure Washing (“Platinum Pressure Washing,” “we,” “us,” or “our”) operates this website and provides exterior cleaning services in Frisco, Texas and the surrounding North DFW area. This Privacy Policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have. By using our website or submitting a quote request, you agree to the practices described here.
Information we collect
We only collect information you choose to give us. When you submit our quote request form, we may collect:
- Contact details — your name, phone number, and email address.
- Business information — a company name, if you provide one.
- Service details — the service address you want cleaned, the services you're interested in, and any notes you add about the job.
- Photos — any optional images of the area you upload to help us prepare a quote.
We do not require you to create an account, and we do not knowingly collect information from anyone under the age of 18.
How we use your information
We use the information you provide to:
- Prepare and send you a quote for the services you requested;
- Contact you by phone, text, or email about your request and to schedule work;
- Provide the cleaning services you book with us; and
- Respond to your questions and provide customer support.
We do not use your information for unrelated marketing, and we do not sell or rent your personal information to anyone.
How your information is shared
We keep your information private and share it only as needed to run our business. Your quote request is delivered to our team by email and as a phone notification through the following service providers, who process the data on our behalf:
- Resend — delivers your quote request to our email inbox.
- Pushover — sends a mobile notification so we can respond quickly.
- Vercel — hosts this website and processes form submissions.
These providers are only permitted to use your information to provide their services to us. We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, and property of Platinum Pressure Washing, our customers, or others.
Text messages
If you provide a phone number, you agree that we may contact you by phone or text message about your quote and service. Standard message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text or by contacting us using the details below.
Data retention
We keep quote requests and related communications only as long as needed to respond to your request, provide our services, and keep reasonable business records. You can ask us to delete your information at any time, and we will do so unless we are required to keep it by law.
How we protect your information
We take reasonable measures to protect the information you share with us. Our website is served over a secure (HTTPS) connection. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Your choices and rights
You can request to access, correct, or delete the personal information you've shared with us, and you can opt out of further contact at any time. To make a request, contact us using the information below and we'll respond promptly.
Cookies and analytics
Our website uses only the cookies and similar technologies needed for the site to function properly. We do not use third-party advertising trackers.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the effective date at the top of this page. Your continued use of our website after a change means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Platinum Pressure Washing
- Frisco, TX & surrounding areas
- Phone: (469) 496-5525
- Email: Contact@PlatinumPressureWashing.pro